Blue Ridge Truck & Auto

Ray Baughman a month ago

I've been using this shop to service five of my vehicles for nearly ten years. My vehicle range in age from 1995 to 2017, and they keep them all runing well. Their hourly rate is near the top of what I'm willing to pay, but I can't remember ever having to take a vehicle back to have work corrected. They tend to get it right the first time. They have done internal engine work, transmission work, exhaust work, brakes, fuel pumps, electrical gremlins, and a host of alternators, water pumps, etc. over the years. I expecially like that they tend to fix it right the first time.

Abby May a month ago

Charles and his team took great care of my car! They are honest and fair which is hard to find now a days. I told then what my car was doing and they were able to identify the issues and took care of them quickly and completely. I would absolutely recommend this auto shop!

Jeff Shockley a month ago

I went for a state inspection and oil change. I had made the appointment a week in advance, and arrived 15 minutes early at 10:15. I sat in the waiting area then at 12:30 the truck had not even been moved into a bay. No one came to say there was a hold up or sorry it's taking so long etc. I'm like everyone else I don't have time to waste or time for poor customer service. I told the man at the counter that I needed my keys he returned with them just handed to not saying a word. So needless to within in an hour after I left I had the inspection and oil changed at another business. Needless to say that was my first time to have them take care of the truck and the last.

Darran Hurlbut a month ago

I brough my Subaru 2002 WRX to have the AC inspected. The people over at Kelly Auto works had been trying to fix my AC, over the previous year they had replaced the compressor then it died 6 months later, so they replaced it again. When I got the car back the AC was working but was weak. As I drove it home it got weaker and weaker. So out of frustration I brought it to Blue Ridge Auto here for them to look at.. They charged me 375 dollars to inspect and replace the coolant. They didn't say anything else to me about it, they tested the temp and said it was at 45F, and they put a dye in the coolant that's all. I got in the car and didn't seem cool enough. I drove it around for about an hour and it didn't work anymore.. I brought it back to Blue Ridge and they looked for dye leaking and said there was leak under the compressor shaft, which was just replaced. So, I took my car back to Kelly Auto, with Blue Ridge's charge receipt. When Kelly Auto got the car, they found the AC was working, coolant was also full. So, they called me to ask how I noticed the problem.. I told them after driving for 50 minutes it stopped working. So, they drove it around and noticed the temp rising as th

Michael Arrington a month ago

I recently took my 2007 trailblazer in for a leak. I thought it was a transmission leak. They didn’t find it. I told them that something was leaking and that there has to be something wet underneath since it left a 3 foot puddle at work the day before. $183 later ($175 an hour for labor plus tax) and they told me that the radiator failed. They gave me a quote of $1001 plus another $220 for a “required” coolant flush. They said that “the book” calls for 3.5 hours of labor at $175 an hour plus what must be the most expensive Chevy radiator presumably made of rare earth elements and blessed by a Monk high in the Himalayan mountains. Out of curiosity, I summoned the google overloads and inquired of them how many hours “the book” actually lists this repair to take. To my horror Chilton, Mitchel 1 and ALLDATA estimated the job at 2.3 to 2.8 hours. They did a state inspection while it was there. Did you know it take $35 of labor to change out a license plate bulb? I didn’t. I picked up my trailblazer, went to advance auto parts next door, bought a radiator, 50/50 mix and some atf and went to my driveway. It turned out that Blue ridge was right, it took ME 3.5 hours to get the job do